Frequently Asked Questions
Everything you need to know about your Prepared Hero gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
Yes, Prepared Hero is committed to ethical fashion. We use high-quality, durable fabrics sourced from suppliers who adhere to strict environmental and labor standards.
Can I track my package once it has been shipped?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for your convenience.